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Manager - Business Development

Manager - Business Development

WefreightWorkFromHome, Medina Province, Saudi Arabia
21 days ago
Job description

Job description :

Manager - Business Development

Posted on : 27 February 2025

Department : Business Development

Experience required : 3 - 15 years

House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals.

Currently, House of Shipping is recruiting for BDM for a Leading global freight forwarding company in both Jeddah / Riyadh location. In Riyadh, the job will be Remote .

Job Purpose :

The Business Development Manager (BDM) is responsible for promoting and selling its services within their respective market, focusing on new business opportunities with both small / medium-sized enterprises (SME) and large-sized customers. The role is self-driven and profit-oriented, with the aim of consistently generating new revenue and gross profit to meet monthly and annual targets. Additionally, the BDM will play a key role in supporting trade lane development and coordinating with other its branches for joint sales efforts. The BDM will also work to raise awareness of its services as a reputable and reliable service provider in the marketplace.

Key Responsibilities :

  • Actively promote and sell its services to new customers, targeting SME and large businesses across the region of operation.
  • Continuously secure new business opportunities to meet and exceed monthly / annual revenue and gross profit targets.
  • Generate leads, pursue potential clients, and register opportunities in the CRM system.
  • Ensure customer data and sales visits are accurately recorded in the ERP-based CRM.
  • Maintain and develop relationships with new and existing customers by regularly visiting accounts and validating service levels.
  • Provide timely and professional follow-up to customer communications, enhancing value-added services.
  • Negotiate with customers, ensuring adherence to company pricing guidelines while maximizing profits.
  • Support the development of strategic trade lanes by identifying key trade opportunities and increasing traffic on these lanes.
  • Work with internal trade lane teams to promote its offerings in specific lanes to both new and existing customers.
  • Develop and execute strategies to grow market share and profitability in key trade lanes.

Market Representation & Promotion :

  • Represent it in the marketplace by actively promoting the brand to customers, vendors, and industry stakeholders.
  • Raise awareness of its services as a reputable and reliable provider, establishing a strong presence in the market.
  • Promote core trade lines and consolidation products to both existing and potential customers, with the goal of increasing profitability.
  • Collaboration and coordination with WeFreight Branches :

  • Collaborate with other branches to align on trade lane strategies and support global opportunities.
  • Conduct joint sales calls with colleagues from other branches, ensuring a coordinated approach to large customers and cross-border opportunities.
  • Actively share and identify business opportunities across the network, enhancing the overall company performance.
  • Strategic Planning & Market Analysis :

  • Identify and map market opportunities, designing and implementing strategic approaches to capture new business.
  • Participate in weekly / monthly sales meetings, sharing insights on market trends and customer needs.
  • Gather market intelligence to help develop broader market strategies, contributing to the company's overall growth.
  • Operational Collaboration :

  • Work closely with the Operations and Customer Service departments to ensure the successful execution of customer SOPs.
  • Support the operations team in delivering quality service to meet customer expectations and business objectives.
  • Financial and Administrative Support :

  • Collaborate with the receivables team to follow up on outstanding customer payments.
  • Provide feedback from customers to management regarding its products and services, ensuring continuous improvement.
  • Key Performance Indicators (KPIs) :

  • Achievement of monthly / annual sales and gross profit targets.
  • Number of new customers acquired, and new revenue streams developed.
  • Growth and development of key trade lanes.
  • Level of customer satisfaction and retention.
  • Coordination and success in joint sales efforts with other WeFreight branches.
  • Timeliness and accuracy in CRM data input and reporting.
  • Conversion rate of sales visits to revenue-generating business.
  • Key interactions (Internal | External)

    External : Customers | Trade summits |

    Internal : Sales & BD | Finance | HR | Operations | Management | Other Branch offices

    Education requirements : Bachelor’s degree in business, Sales, Marketing, or a related field.

    Competencies and skills :

  • Minimum 3-5 years of experience in sales or business development, preferably in the freight forwarding or logistics industry.
  • Proven track record of achieving sales targets and generating revenue.
  • Strong understanding of the market and its business dynamics.
  • Experience in trade lane development and working within a global network.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work independently with a self-motivated and disciplined approach.
  • Proficiency in using CRM and ERP systems for tracking sales and customer information.
  • Strong strategic thinking and market analysis skills.
  • Experience in coordinating across branches or regions to drive business growth.
  • Core Competencies :

  • Customer-focused and results-driven.
  • Commercially minded with a strong drive for profit generation.
  • Strong ability to promote and sell products and services effectively.
  • Ability to build and maintain relationships with key stakeholders.
  • Collaborative team player with cross-departmental and cross-regional coordination skills.
  • Follow WeFreight on LinkedIn for new jobs and updates.

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