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Customer Relationship Management Administrator
Customer Relationship Management Administratorinterpay • Riyadh, Riyadh Region, Saudi Arabia
No longer accepting applications
Customer Relationship Management Administrator

Customer Relationship Management Administrator

interpay • Riyadh, Riyadh Region, Saudi Arabia
8 days ago
Job description

Job Title

Sales Operations & Assistant to the Chief Business Officer (CBO)

Department

Commercial / Business Office

Reports To

Chief Business Officer

Role Summary

Run day-to-day sales operations and support the CBO. Track sales targets and KPIs, keep the CRM clean, produce clear reports, and manage relationships with banks and partners.

Key Responsibilities

  • Monitor sales progress by product, channel, and salesperson.
  • Maintain accurate CRM data and resolve gaps promptly.
  • Build monthly and quarterly KPI reports and dashboards.
  • Track pipeline health and deal stages; flag risks early.
  • Coordinate handover from sales to onboarding and operations.
  • Manage sales proposal templates and contracts.

Support for CBO

  • Prepare briefs, decks, and meeting summaries.
  • Manage calendars, follow-ups, and action lists.
  • Draft and organize bank onboarding documents and checklists.
  • Coordinate with internal teams and external partners.
  • CRM and Reporting

  • Own CRM configuration, fields, views, and hygiene rules.
  • Standardize activity logging and stage definitions.
  • Run routine reports : targets vs. actuals, conversion, and cycle times.
  • Support audits and board-pack inputs related to sales.
  • Qualifications

  • Bachelor’s in Business, Finance, Marketing, or similar.
  • 2–3 years in sales operations, commercial coordination, or executive support; fintech or banking is a plus.
  • Strong Excel and PowerPoint skills; hands‑on experience with CRM tools.
  • Clear written and spoken English and Arabic.
  • High attention to detail; able to handle confidential work.
  • Skills and Behaviors

  • Data‑driven, organized, and deadline‑reliable.
  • Simple, clear communication.
  • Comfortable with fast changes and shifting priorities.
  • Understanding of payments, merchant onboarding, and partner workflows.
  • Seniority Level

    Entry level

    Employment Type

    Full‑time

    Job Function

    Sales and Business Development

    Location

    Riyadh, Saudi Arabia

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