Customer Relationship Management Specialist

Customer Relationship Management Specialist

We are looking for a skilled professional to manage and support various administrative, technical, and operational functions within our organization. The role covers a wide range of responsibilities including employee services, system management, and technical support.

Contract Type : 1-year project-based

Key Responsibilities

• Manage and share personal data.
• Oversee organizational news and communications.
• Employee search and data management.
• Monitor attendance and time tracking.
• Task management and follow-up.
• Review and manage work cards.
• Financial calculations and reporting.
• Manage and register training courses in SAP.
• Manage housing reservations.
• Report violations.
• Provide technical support for SAP systems.
• Provide technical support for non‑SAP systems.
• Provide IT support for production systems.
• Provide support for facilities management.
• Request services in SAP systems.
• Partner System – daily visits tracking.
• Partner System – worker attendance.
• Contact Center Management – create and follow up on requests.
• Review Research & Innovation Institute reports.
• Loyalty program management.
• Secure login – Active Directory integration.
• Manage notifications and alerts.
• H2O application.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Customer Service

Industries : IT Services and IT Consulting

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