Role purpose
Role purpose
The key purpose of the Maintenance Officer is to support the seamless functioning of all operational elements within the centre. The Maintenance Officer is responsible for the general upkeep of the property, which includes routine maintenance, required repairs, and preventative tasks designed to minimise disruptions to retailers and customers.
This role ensures that all building systems, including plumbing, electrical, and HVAC, are operating efficiently and safely. In addition, the Maintenance Officer undertakes groundskeeping duties to maintain a clean, safe, and visually appealing environment across all external areas of the centre. This includes landscaping, lawn care, garden upkeep, waste management, and the general presentation of outdoor spaces.
Through proactive maintenance and effective groundskeeping, this role contributes to a positive experience for retailers, contractors, staff, and customers alike.
Key Accountabilities
Operational & Maintenance Accountabilities
- Support the presentation of the building to the highest possible standard by maintaining and servicing facilities including staff toilets, loading docks, centre malls and public facilities.
- Identify maintenance requirements of the building to the highest possible standard within budget.
- Repair and maintain internal and external lighting, structures, carparks, signage, road works and gates.
- Compile tools and workshop supply requirements for approval and manage procurement as needed.
- Complete repairs as required from operations team inspections.
- Support with the safety of asset occupants through the centre emergency management procedures including operating all emergency management equipment if required and maintaining thorough asset knowledge to support emergency services.
- Provide support with the execution with centre minor capital expenditure program.
- Administer the computerised maintenance management system and issue jobs to maintenance team members, if required.
- Manage routine maintenance and inspections on elevated work platforms and vehicles, if required.
- Compile monthly job completion statistics, if required.
Key Role Relationships
Operations Manager & TeamMaintenance SupervisorCentre TeamContractorsExternal StakeholdersRetailersExperience & Capabilities
ESSENTIAL EXPERIENCE (what you have done)
Experience managing building services through trade experience.Experience in groundskeeping.Demonstrate an ability to deliver allocated projects and reactive maintenance on time and budget.Ensure an awareness of a risk register and H&SE requirements.Demonstrated understanding of warden responsibilities and confident in supporting emergency situations.CRITICAL KNOWLEDGE (what you need to know)
Demonstrated understanding of contractor management through the issuing of permits and assistance if required.Demonstrate an understanding of a planned and ad-hoc maintenance program.Demonstrated understanding of administrative duties.Demonstrate an interest to maintain industry-based knowledge to stay abreast of technical information and opportunities appropriate to the role.Knowledge of safety regulations and standards to ensure a safe environment for staff, tenants, and customers.Proficiency in various maintenance tasks, including plumbing, electrical work, HVAC systems, and general repairs.Ability to develop and implement preventive maintenance schedules to avoid breakdowns and ensure the longevity of equipment and facilities.Strong problem-solving skills to quickly address and resolve maintenance issues as they arise.Effective communication skills to coordinate with other departments, contractors, and tenants.Excellent time management skills to prioritise tasks and manage multiple maintenance activities simultaneously.Keen attention to detail to identify potential issues and ensure high standards of cleanliness and functionality.Ability to work well within a team and collaborate with other maintenance staff and departments.CAPABILITIES (what you can do)
Collaborate as an Asset Team - Collaborate for best outcomes for asset and team versus best outcome for individual – Foundational.Planning & Prioritisation - Identify the tasks required to achieve the desired outcomes and prioritise tasks in the right order – Foundational.Customer Focused - Understand various customer stakeholders and always consider their needs when making decisions – Foundational.Develop Strong Stakeholder Relationships - Identify, nurture and strengthen diverse stakeholder relationships – Foundational.Problem Solving - Use logic and methods to solve problems with effective solutions – Foundational.Health, Safety, Environment & Wellbeing - Integrate health, safety, environment and wellbeing into ways of work at asset level to ensure the safety of everyone – Foundational.Regulatory Framework & Environment - Undertake business activity and decision making with prudent understanding and interpretation of relevant regulatory frameworks – Foundational.PERSONAL ATTRIBUTES (who you are)
You consistently demonstrate and role model the behaviours that bring the Vicinity values to life :
Respect
We listen to and acknowledge each other's viewsWe have difficult conversations with careIntegrity
We back our words with the right actionsWe do the right thing, no matter the situationCustomer Focus
We nurture a genuine connection with our customersWe consider customer needs when making decisionsCollaboration
We invite the right people to the tableWe balance consensus with decisive actionsExcellence
We always strive to improveWe share our challenges and celebrate the winsWhy Vicinity?
Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes :
Flexible working optionsBirthday leave & purchased additional leave$1,000 worth of VCX securities rewarded for eligible team membersInternal mentoring programGenerous Parental Leave#J-18808-Ljbffr