Night Manager

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. 203 stylish rooms and suites plus 17 luxury serviced apartments 4 restaurants and lounges, including the legendary Shang Palace Convenient for Jeddah’s popular landmarks and Red Sea Mall Job Summary : The Night Manager ensures that the overnight shift in all positions works cohesively for the smooth operation of guest services, maintaining and cleaning of the hotel. This should be done by observing the productivity of overnight shift staff through inspections routine as well as surprise, providing guidance when required and providing feedback to the management for areas of improvement or concerns. As a Night Manager, we rely on you to : Supervise the overnight shift team in the hotel operations. Meet and greet late arrivals and early departures to ensure overall guest satisfaction. Handle any guest / staff incidents that may happen during the night shift and report to management with detailed incident reports. Execute the overnight task list for all hotel systems, ensuring the various systems night audits and close day are done as per set guidelines and standards. Have a good working knowledge and experience of general hotel operations and systems and current Shangri-La and hotel operating policies and procedures. Have current knowledge and ability to demonstrate practical application of fire, life, and safety procedures. Have a good working knowledge of OPMS and an understanding of Front Office systems and procedures. (This position is for Saudi Nationals Only)

#J-18808-Ljbffr