Technical Account Manager, Post-Sales (Saudi Arabia)

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Technical Account Manager, Post-Sales (Saudi Arabia)

Apply locations Saudi Arabia time type Full time posted on Posted Yesterday job requisition id R

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Description

The Technical Account Manager (TAM) is responsible for actively driving the post-sales process with direct and channel existing customers. The TAM must be able to articulate the Company's technology and product positioning to both business and technical users. He / she must be able to identify all technical and business issues of aligned accounts to ensure customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle.

Responsibilities

• Maintain and develop business and technical relationships at all levels within aligned accounts.
• Identify and develop potential new business opportunities within aligned existing accounts.
• Respond to customer questions on technical and business-related issues.
• Clearly demonstrate and align product capabilities to customer goals.
• Carry out the technical Proof-of-Concept process as needed.
• Manage opportunity pipeline activity through the Company’s CRM.
• Delivery of high-level and detailed sales presentations.
• Respond to functional and technical elements of RFIs / RFPs.
• Convey customer requirements to Product Management, Marketing, and Engineering teams.
• Work as the customer champion within the Company.
• Provide product and technical support for assigned accounts.
• Deliver periodic Qualys official training.

Qualifications

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