Revenue Cycle Management Manager - (Chartered Accountant)

About the Job

Our client is a private General Hospital located in Riyadh, Saudi Arabia. As an accomplishment of its commitment to excellence, our client received the "Diamond" accreditation, the highest level of recognition for performance excellence that an organization can achieve in health care from Accreditation Canada's Qmentum International Accreditation.

About us :

Deka Minas is the world's first subscription-based professional services company. Our main lines of business are Human Capital Advisory and Recruitment Services in Sub-Saharan Africa, The Middle East, and Southeast Asia.

Position Overview

A trusted and well-established client of ours in The Middle East is seeking an experienced Revenue Cycle Management Manager (Chartered Accountant). The function of the Revenue Cycle Management Manager is to manage the organisation's Revenue Cycle Department and to ensure that all business-related processes are smoothly implemented in line with the organisation's mission, vision, and values.

Primary Duties and Responsibilities :

• Identifies and participates in short- and long-term goal development.
• Ensures that all business centre / RCD activities are of the highest quality and performed efficiently.
• Maintains liaison with professional medical staff and other personnel in administrating policies and procedures regarding patient flow and utilisation of space, time, supplies, and equipment.
• Provides direction and guidance to Revenue Cycle Department staff.
• Directs and coordinates all scheduling, admission, discharge, and corresponding financial services and activities of the patient within the organisation.
• Responsible for all Revenue Cycle Department activities related to verification, approval, and extension of insurance eligibility for outpatient and inpatient related services.
• Responsible for processing incoming patient referrals from the Ministry of Health (MOH), KF Medical City, and other affiliated governmental and private healthcare organisations.
• Ensures that the Revenue Cycle Department staff collect accurate information from patients and organisations and document correctly into the computer system.
• Supervises and assists the Revenue Cycle Department staff concerning issues such as conditions of admissions, consent forms, patient rights and responsibilities, confidentiality and privacy of patient information, and other relevant hospital policies and procedures.
• Maintains interface with physicians, patients, and administrative staff to provide information and to resolve problems relating to outpatient and inpatient services.
• Collects and analyses data for the preparation of composite reports and special projects (i.e., new and current service costing, bed management improvement projects, etc.).
• Assists in updating the Revenue Cycle Department policy and procedures as needed.
• Responsible for maintaining and updating the database related to insurance policy (new and old subscribers).
• Ensures staff treats patients and their families with respect and dignity.
• Maintains and / or improves customer service policy to ensure patient satisfaction.
• Interacts professionally with patient / family and provides explanations and verbal reassurance as necessary.
• Ensures department documentation meets current standards and policies.
• Ensures availability of all department resources.
• Directly responsible for all personnel actions including, but not limited to hiring, performance appraisals, promotions, vacation schedules, and maintaining payroll records and time reports.
• Enforces regulatory and compliance requirements (MOH, accreditation, etc.). Accountable for understanding, enforcing, and following all internal controls, particularly as they relate to cash management policies and procedures.
• Responsible for the safety of patient valuables.
• Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.

Specialized Knowledge / Skills :

Education / Licensure :

Professional Experience :

Note : By submitting your personal information to Deka Minas, you provide consent for the business to use such data for the specific purpose of securing you either permanent or temporary employment. Our business operates a POPIA compliant database, and you have the right to access, correct, and delete your personal information.

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