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Job Summary
Catering Event Supervisor responsible for overseeing the setup, service, and breakdown of banquets and catering events. Acts as the main on‑site point of contact for the client or event host to address questions and confirm arrangements during events. Leads and manages event staff, coordinates with various departments to ensure every detail aligns with the guest’s vision and service standards, and enhances the guest experience while fostering a professional and motivated team environment.
Key Responsibilities
- Review Banquet Event Orders (BEOs) to verify all requirements for the event, including timeline, setup, and service details.
- Supervise staff in the proper setup of banquets and catering services—including buffets, dining tables, reception furniture, audiovisual equipment, decorations, and other amenities—and manage the efficient breakdown of the space following the event.
- Coordinate with the culinary, bar, and support departments to manage service, ensure timely delivery of equipment and food, and address any last‑minute requests.
- Conduct staff briefings to communicate event particulars, review service standards, and motivate the team.
- Anticipate guests’ needs, promptly address and resolve issues or complaints, and ensure a positive and unforgettable guest experience.
- Complete all necessary event paperwork, such as site visit notes, equipment lists, uniform collection lists, staff requests, event reports, and checklists.
- Enforce strict adherence to health, safety, and sanitation regulations and company policies.
- Inspect all catering equipment and facilities, submitting maintenance requests for any required repairs.
- Assist banquet managers with inventory and ordering of banquet supplies, such as linens, chinaware, silverware, and other equipment.
Qualifications
High school diploma.Degree or diploma in hospitality or a related field is preferred.Proficiency with standard office software (Microsoft Office Suite, Adobe Reader, etc.) and previous experience with Property Management Systems (PMS) is required.English fluency required; Arabic or other languages are an advantage.Valid driving license.Experience
Between 2 to 4 years of experience in a restaurant or hotel environment, with event organization required. Previous experience as a banquet or catering supervisory role is a significant bonus.Management job experience in customer service or guest relations is beneficial.Preferred Skills
Supervisory and leadership skills.Communication and interpersonal abilities.Organizational skills.Attention to detail.Problem‑solving orientation.Multitasking capabilities.Ability to work efficiently under pressure.Availability to perform at odd hours.Physical demands of the job, including but not limited to :Standing
WalkingDriving around a regionManual operationsSeniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function & Industries
Management and Manufacturing. Industries : Hospitality.
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