Senior Specialist, Operation Support MFG IT

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IT Manufacture Execution Systems Job Purpose

Reporting to the MES Manager, the MES Operations Support Specialist will play a key role in delivering, implementing, and supporting the MES (Manufacturing Execution System) solution. The role contributes to the establishment of a greenfield digital factory and requires hands-on technical expertise. The specialist will be responsible for supporting and developing MES solutions, with a strong understanding of IT system implementations including requirement gathering, analysis, design, coding, testing, documentation, and validation. Key Accountabilities

Support the design and implementation of MES from requirement gathering to commissioning Maintain existing standards while suggesting improvements when necessary Apply technical best practices to ensure high-quality solutions, including code reviews and debugging Manage MES system installation, health checks, testing, and new deployments Design and validate backup and disaster recovery plans in collaboration with IT-OT departments Provide Level 2–3 MES system support to MES teams and business units during incidents Collaborate with IT Infrastructure and other application teams to ensure smooth implementation and service delivery Train and support operations teams and stakeholders to ensure effective use of MES software and tools Align and coordinate with other specialists on the Manufacturing IT landscape for smart factory initiatives Job Requirements

Education Diploma in Computer Science, Manufacturing Automation, or a related technical discipline (or equivalent experience) Experience 3–5 years in a similar role Minimum 3 years of experience in implementing production automation systems in industrial environments Proven experience in implementing and supporting MES solutions Familiarity with full software development lifecycle projects Working knowledge of manufacturing processes and technologies Experience in developing and analyzing project documentation Understanding of MES and ERP system interactions (preferred) Knowledge of programming languages such as AngularJS, C#, and Entity Framework (preferred) Strong analytical and problem-solving skills Awareness of digital transformation technologies and OT (Operational Technology) is a plus

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