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Tenants Growth

Hire FellowsRiyadh, Riyadh Region, Saudi Arabia

16 days ago

Job description

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We are on the hunt for a driven Tenant Growth Lead to be a part of an innovative prop-tech start-up based in Riyadh. Their mission is to revolutionize rental solutions for landlords and tenants seeking options for short, or long-term stays!

As a Tenant Growth Lead, you will be responsible for developing and implementing strategies to enhance tenant acquisition and retention. This role focuses on building strong relationships with current and prospective tenants, ensuring their needs are met, and fostering a positive living experience within managed properties.

Requirements

Tenant Acquisition Strategy :

Develop and execute initiatives to attract new tenants to the company's properties
Collaborate with the marketing team to create targeted campaigns that highlight property benefits and amenities

Relationship Management :

Build and maintain strong relationships with existing tenants to ensure satisfaction and engagement

Address tenant inquiries and concerns promptly, acting as a liaison between tenants and management

Retention Programs :

Implement tenant retention strategies, including feedback mechanisms, loyalty programs satisfaction surveys and community-building activities

Analyze tenant feedback and market trends to continuously improve the tenant experience

Tenant Experience :

Collaborate with operations teams to ensure seamless move-in / move- out processes, resolve tenant issue promptly, and maintain high-quality property standards

Performance Monitoring :

Track and report on key performance indicators related to tenant acquisition and retention

Develop regular reports for management to assess the effectiveness of growth initiatives

Collaboration :

Work closely with property management, leasing, and marketing teams to align strategies and maximize tenant satisfaction

Participate in lease negotiations and renewals to ensure tenant needs are met

Market & Data Analysis :

Conduct market research to identify trends, competitor activities, demographics, and competitive offerings that can inform growth strategies

Analyze tenant data, including demographics, behavior, and preference, to inform targeted marketing initiatives and optimize tenant growth

Stay updated on industry best practices related to tenant relations and property management

Performance Metrics :

Develop and track key performance indicators (KPIs) to measure tenant growth, retention, and satisfaction

Team Management :

Lead and manage the leasing team responsible for medium- and long-term rentals, ensuring effective lease-up and renewal strategies

Oversee the reservation team responsible for managing bookings and reservations on various platforms, ensuring seamless communication and optimal occupancy

B2B Sales / Corporate Sales :

Develop and execute strategies to drive B2B sales and corporate partnerships, identifying and pursuing new business opportunities to increase revenue and expand the company's footprint

Benefits

Bachelor's degree in business administration, Real Estate, Marketing, or a related field. A master's degree or relevant certifications is a plus

Minimum of 5 to 7 years of experience in sales, marketing, tenant relations, property management, hospitality, or business development, with at least 3 years in a leadership role

Strong interpersonal and communication skills, with the ability to build rapport with diverse stakeholders

Proficient in CRM software and Microsoft Office Suite

Strong analytical skills to assess tenant feedback and market data

Proven ability to develop creative solutions to enhance tenant satisfaction and retention

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Industries

IT Services and IT Consulting

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