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Head of Ecommerce
Head of EcommerceConfidential • Riyadh, Riyadh Region, Saudi Arabia
Head of Ecommerce

Head of Ecommerce

Confidential • Riyadh, Riyadh Region, Saudi Arabia
8 hours ago
Job description

About the Role

We are seeking a visionary Group Head of E-Commerce to lead the digital sales and performance strategy across multiple international markets. The ideal candidate is a data-driven, growth-minded leader who understands both the art and science of online retail — from D2C sales acceleration and conversion optimization to omnichannel brand experience and performance marketing excellence.

Key Responsibilities

  • Drive the group’s online sales strategy, focusing on revenue growth, conversion, and customer acquisition across all markets.
  • Develop and execute a year‑round online promotional calendar aligned with brand campaigns and global sales targets.
  • Conduct SKU‑level analysis to optimize product performance and manage assortments strategically.
  • Champion initiatives to recruit and retain new customers , ensuring a healthy balance between acquisition and retention.
  • Manage multi‑country e‑commerce operations and ensure consistent brand experience globally.

Performance Marketing

  • Lead paid performance channels including Search, Social, Programmatic, and Retail Media.
  • Oversee organic performance initiatives covering SEO and ASO to enhance discoverability and organic traffic.
  • Manage Performance MarTech stack , including GA4, app analytics, and CRM integrations.
  • Build and structure AI‑ready content frameworks leveraging tools such as ChatGPT, Gemini, and Perplexity for personalization and dynamic content optimization.
  • Website Design & Experience

  • Oversee website redesign and UX / UI uplift to improve navigation, conversion, and visual storytelling.
  • Drive personalization strategies to deliver relevant and engaging user experiences.
  • Commerce Content & Store Management

  • Supervise creation and optimization of product pages , ensuring brand consistency and conversion focus.
  • Manage retail online stores and brand stores across marketplaces and D2C platforms.
  • Customer Identity & Data Enrichment

  • Lead initiatives to cleanse and enrich customer data , enhancing segmentation and targeting.
  • Oversee Epsilon ID Graph enablement and integration with CRM systems.
  • Drive advanced analytics and data‑driven decision making to support personalization and growth.
  • Qualifications & Experience

  • 5+ years of progressive experience in E-Commerce and Digital Growth , with at least 3 years in a leadership role.
  • Proven track record managing multi‑market online operations in a luxury, retail, or FMCG context.
  • Deep expertise in performance marketing, CRM, and conversion optimization .
  • Strong understanding of digital analytics, MarTech, and customer journey mapping .
  • Strategic thinker with hands‑on ability to execute and lead cross‑functional teams.
  • Excellent communication, analytical, and project‑management skills.
  • Seniority level

  • Director
  • Employment type

  • Full‑time
  • Job function

  • Marketing
  • Industries : Retail, Retail Luxury Goods and Jewelry, and Retail Apparel and Fashion
  • #J-18808-Ljbffr

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