Retail & Ecommerce Manager

About the job Retail & Ecommerce Manager Role Overview

We are looking for a results-driven Retail & Ecommerce Manager to lead and grow our online sales channels. This role is responsible for managing marketplace accounts (such as Amazon, Noon, Carrefour Online), brand website performance, and digital commercial strategies to increase sales, visibility, and profitability.

Key Responsibilities

Develop and execute e-commerce sales strategies to achieve revenue, margin, and growth targets

Manage relationships with online marketplaces and e-retailers (Amazon, Noon, Talabat, Carrefour Online, etc.)

Oversee product listings, pricing, promotions, and digital shelf visibility

Monitor stock levels, demand, and coordinate with supply chain to ensure product availability

Analyze sales performance, conversion rates, traffic, and customer behavior to optimize results

Plan and execute promotional campaigns, deals, bundles, and online exclusive offers

Collaborate with marketing teams on digital content, SEO, ads, and brand campaigns

Negotiate commercial terms, marketing spend, and visibility agreements with marketplaces

Ensure high-quality product pages images, descriptions, keywords, ratings, and reviews

Generate sales forecasts, reports, and insights for management

Stay updated on e-commerce trends, competitor activity, and digital retail technology

Requirements

Bachelors degree in Business, Marketing, E-commerce, or related field

4 -7 years of experience in e-commerce sales or online marketplace management

Previous experience with FMCG, retail, distribution, fashion, or consumer products is preferred

Strong understanding of Amazon Seller Central, Noon Partners Hub, Shopify, Magento, or similar platforms

Analytical mindset with solid knowledge of e-commerce KPIs and digital tools (Google Analytics, CRM, Excel)

Excellent communication, negotiation, and relationship-building skills

Ability to manage multiple platforms, deadlines, and cross-functional tasks

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