VP, Professional Services

Overview

OpenText is seeking a Vice President, Professional Services Delivery for the Middle East and Africa. The role will lead the implementation of OpenText software solutions in the Middle East and Africa, report to the SVP of Professional Services, and serve as an integral member of the senior leadership team.

As a front-facing role with customers, the VP will manage projects in the region, develop project management policies, handle customer escalations, integrate into the sales bid process, and perform revenue and margin forecasting. The position requires hands-on leadership, managing multiple projects and customers, guiding program managers, and advancing OpenText Professional Services practices.

OpenText is a global leader in information management, with a culture rooted in innovation, creativity, and collaboration. We focus on digital transformation and human-centered AI-driven solutions.

AI-First. Future-Driven. Human-Centered. At OpenText, AI powers innovation, transforms work, and empowers digital knowledge workers. We seek talent that AI cannot replace to help shape the future of information management.

Compensation and Location OpenText locations include Riyadh, Saudi Arabia, and other regional offices as applicable. This role is based in the Middle East and Africa region and requires leadership of regional delivery teams.

Key Responsibilities

• Responsible for the delivery or revenue and margin target in Middle East and Africa
• Provide strategic vision and implementation of the project management for professional services in the Middle East and Africa Region
• Manage a team of Project Managers working on customer projects
• Main connection for practice leadership on staffing and delivering projects in the region
• Manage customer escalations on projects
• Forecast and take responsibility for revenue generation
• Manage external consultants for project management
• Ensure bid review and cost estimates for programs

Desired Outcomes

This leader should possess the gravitas and presence to engage with customer escalations and executive-level contacts (VP–C level).

Ideal Experience

Experience delivering complex software professional services with a passion for results.

Leadership and Organizational Skills

Experience Managing Complex Projects and Teams

Critical Leadership Capabilities

Strategic Thinking

Collaborating and Influencing

Driving Results

OpenText’s Employment Equity and Diversity Policy supports an inclusive workplace. If you need assistance or accommodation due to a disability during the application process, please contact

Seniorities and Employment Type

Riyadh, Riyadh, Saudi Arabia 23 hours ago

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