Health Club Supervisor

Based at the Mandarin Oriental Al Faisaliah Riyadh within the Health Club Department, the Health Club Supervisor oversees spa & wellness operations to maintain high service standards and manage all aspects of the Spa and Wellness facility.

Key Responsibilities :

• Communicate all corporate and hotel policies and standard operating procedures to colleagues.
• Ensure compliance with MOHG Code of Conduct and all legal requirements.
• Manage daily operations of the Spa & Wellness, including guest and staff interactions.
• Plan and organize staffing rosters for Spa Concierge and attendants based on operational needs.
• Conduct daily briefings with the concierge and attendant team.
• Hold weekly meetings with the Spa Operations Manager.
• Organize training sessions for Spa Concierge and Attendants.
• Assist staff with spa software issues and operational obstacles.
• Oversee spa billing procedures, including guest charges and reconciliation.
• Handle marketing discounts and email communications efficiently.

Desired Qualifications and Qualities :

Implement eco-friendly practices, promote sustainability, and educate guests and colleagues on environmental initiatives.

Knowledge of waste sorting, recycling, water and energy conservation measures.

Support and promote sustainability initiatives within the hotel.

Our Commitment to You :

Learning & Development programs tailored to your career growth.

MOstay program offering complimentary nights and discounted rates for colleagues and their families.

Health & Colleague Wellness initiatives to support work-life balance and wellbeing.

Retirement plans based on service length and role.

Company Industry :

Hotels

Hospitality

Department / Functional Area :

HSE (Health & Safety)

Keywords : Health Club Supervisor

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