Inbound Sales Supervisor

Overview

Join to apply for the Inbound Sales Supervisor role at Abwaab

We are looking for a candidate seeking an exciting and challenging opportunity to grow with a hyper-growth EdTech company. The ideal person will have exceptional communication and interpersonal skills.

Responsibilities

• Oversee the daily operations of the telesales team and ensure adherence to sales plans and operational guidelines.
• Monitor the implementation of approved sales strategies and ensure performance targets are met.
• Track key performance indicators (KPIs) and prepare regular reports for management, highlighting challenges and opportunities.
• Train and guide new and existing team members to enhance their sales skills and ensure service quality.
• Motivate the team and maintain a positive work environment that fosters collaboration and results.
• Coordinate with departments such as Marketing and Operations to align daily efforts with overall business objectives.
• Contribute to improving sales techniques and participate in the development of sales scripts in collaboration with the relevant departments.
• Handle daily operational issues and ensure they are resolved efficiently to maintain smooth workflow.

Requirements and Skills

Seniority level

Employment type

Job function

Industries

#J-18808-Ljbffr