Retail / Visitor Experience Trainers

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Retail / Visitor Experience Trainers

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Shine - Event Staffing Job Summary

Shine, on behalf of a leading partner in the travel industry, is building a team of trainers who will lead and facilitate comprehensive and highly interactive training sessions for retail personnel, focusing on sales techniques, people skills and hospitality. This is a

6-month project

with training sessions conducted in

Riyadh and Dammam . You will receive comprehensive training to prepare and support you in overseeing your training sessions and knowledge transfer to your team. Key Responsibilities

Organizing and delivering group training sessions using supplied materials while upholding high standards. Involving trainees with interactive content, fostering a positive atmosphere through role-play and team-building activities. Utilizing real-world examples to reinforce learning objectives for practical application. Assessing training effectiveness through feedback and providing reports to training leads. Keeping precise records of attendance and performance. Regularly updating training leads on progress and addressing any learning gaps. Requirements

Preferably at least 1 year of experience in a guest-facing or customer service position, emphasizing hospitality and outstanding customer experience. Demonstrated experience in training, coaching, or team development. Deep dedication to customer satisfaction and awareness of its influence on business success. Strong verbal and written communication skills to connect with diverse audiences. Capacity to foster positive relationships with internal teams while exemplifying excellent customer service. Proficiency in tailoring resources to effectively address the needs of all learners. Willingness to travel to Dammam / Riyadh. Benefits

Highly attractive salary. Incentive-based rewards. Receive training from a highly reputable international visitor experience partner. Contribute to the growth and success of employees by facilitating their learning and development. Highly valuable learning experience. Additional Details

If you see yourself in this role and are looking for your next challenge and adventure, apply below!

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