IT Quality Control Director

Responsibilities

Define and lead the enterprise-wide Quality Control strategy, integrating testing with SDLC, DevOps, ITQMS, and risk management practices. Oversee the governance of functional, non-functional, regression, UAT, performance, and security testing. Establish and enforce enterprise quality gates and test maturity benchmarks (e.g., TMMi Level 3+). Drive the implementation of enterprise test automation platforms, ensuring CI / CD pipeline alignment. Lead cross-functional quality reviews, RCA sessions, and non-conformity management. Define and monitor quality KPIs including defect leakage, test coverage, automation rate, test efficiency, and business impact. Ensure compliance with international standards such as TMMi, ISO 9001, ISO 25010, and relevant regulatory frameworks (e.g., NCA ECC). Oversee readiness and support for internal / external audits, security reviews, and go-live approvals. Guide the Test Center of Excellence (TCoE) and ensure consistent practices across all projects, vendors, and delivery teams. Present quality health, risks, and continuous improvement opportunities to the CIO, CTO, and executive board. Build and mentor a high-performing team of QC managers, automation engineers, and test leaders.

#J-18808-Ljbffr