Digital Sales Supervisor

Responsibilities

Achieve at least 10% of the company’s total sales through digital channels. Open and manage online accounts, ensuring all products are registered and updated. Ensure proper product display, availability, and correct pricing on all online platforms. Follow up with credit collection and ensure timely settlements. Ensure all contracts with online clients are in place and up to date. Develop and execute digital sales strategies to achieve volume, revenue, and profitability targets. Supervise and support the digital sales team, ensuring achievement of KPIs. Manage partnerships with e-commerce platforms, delivery apps, and online retailers. Monitor and analyze online sales performance, customer behavior, and competitor activities. Coordinate with marketing to execute online campaigns, promotions, and digital activations. Collaborate with supply chain and logistics to ensure smooth order fulfillment and delivery. Prepare and present regular sales reports, dashboards, and forecasts for management. Handle customer inquiries, escalations, and maintain strong client relationships. Drive continuous improvement by adopting new digital sales tools, trends, and technologies.

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