Store Manager | Retail | M&S | KSA

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview

Overview of the role :

The Store Manager will lead the team to achieve the Retail Objectives, creating an environment that delivers an exceptional customer experience by serving and selling in store and through all digital channels.

What you will do

People Development / HR

SALES

Delivers the respective sales plan for the store by identifying opportunities to drive sales performance across key departments

• Lead a selling culture within the team and maximise sales in store and through all digital channels
• Identify and anticipate opportunities to drive sales performance and availability through regular review and analysis of MI and embed this behaviour in the team
• Lead the business selling strategy and inspire your team to deliver store and regional events
• Build strong relationships, networking both internally and externally, to drive sales performance, maximise footfall, share best practice and provide influencing business feedback
• Lead the store team to ensure right first-time implementation of all retail activity and deliver excellent visual standards of presentation
• Identify and anticipate opportunities to drive sales performance and availability through regular review and analysis of MI and embed this behaviour in the team
• Lead the business selling strategy and inspire your team to deliver store and regional events
• Build strong relationships, networking both internally and externally, to drive sales performance, maximise footfall, share best practice and provide influencing business feedback
• Lead the store team to ensure right first-time implementation of all retail activity and deliver excellent visual standards of presentation

Maximises stock accuracy & On-shelf Availability through the effective management of stock

Ensures accurate and timely implementation of corporate layout, phase change and events

SERVICE

Provides feedback to individuals that recognises great service and drives improvement

Manages the delivery of the Customer Service Experience

STANDARDS

Leads the team to the delivery of ‘Ready to Trade Standards’, delivering an aspirational and clean environment for customers and colleagues

Ensures a Safe & Legal working environment for colleagues & customers

PEOPLE

Manages a committed team who feel fully engaged, supported and recognised for their contribution

Drives individual performance and develops potential

COSTS

Drives the store’s profitability through minimising losses, accurate staff cost management and drives an efficient & productive working culture

Minimum Qualifications and Knowledge :

Minimum Qualifications and Knowledge :

High School Educated (preferably a university degree), with on the job technical knowledge and related experience for Food and Hygiene

4+ years of retail / F&B sales experience

Job-Specific Skills :

Good verbal communication skills, F&B hygiene knowledge and certification

Connects with our customer and each other by being positive, determined, respectful and taking ownership & responsibility to actively sell.

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply” : Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

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