Service Delivery Manager - Saudi Nationals

Service Delivery Manager - Saudi Nationals

Service Delivery Manager – Global Tech Consultancy (Saudi Nationals Only)

I’m hiring for a Service Delivery Manager to join a global technology consultancy that partners with some of the biggest enterprise clients in the region. This is a hands‑on delivery role – all about making complex operations run smoothly . You’ll take full ownership of service quality, financial performance, and client satisfaction across one of their Riyadh delivery hubs. Think of yourself as the bridge between the delivery teams, account leadership, and the client – keeping everything connected and performing at its best.

What you’ll be doing :

• Act as the main link between delivery teams, leadership, and clients – ensuring a seamless end‑to‑end service
• Drive service quality, performance, and client satisfaction across SLAs and KPIs
• Oversee financials – utilisation, forecasting, and cost control
• Co‑ordinate across infrastructure, service desk, and operations to keep delivery aligned
• Spot opportunities to streamline processes and boost efficiency
• Support resource planning, migrations, and change initiatives

What we’re looking for :

Why this one stands out :

You’ll be joining a consultancy known for its global delivery excellence and investment in its people. Expect a competitive salary , VIP medical insurance (self & family) , education allowance , and access to world‑class learning & development programmes .

This role is based mostly on‑site with a major client in Riyadh – perfect for someone who enjoys taking ownership and delivering impact where it really counts.

Employment type

Full‑time

Seniority level

Mid‑Senior level

Location

Riyadh, Saudi Arabia

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