Overview
DefineX is a next-generation consulting house and venture builder focusing on Winning in Tech and Winning in Digital. We are a diverse team of consultants, engineers, designers, and strategists united by a shared ambition : to build what’s next. If you’re ready to learn fast, think sharp, and solve real problems, this role is for you. Apply now and Find Your Forward at DefineX.
Your Impact
Program & Project Delivery
- Lead the delivery of medium to large-scale banking transformation projects, ensuring scope, quality, timelines, and budget are met.
- Govern the change control process : assess, negotiate, and secure client approval for scope changes, aligned with contractual commitments.
- Monitor the financial health of engagements, including revenue recognition, margin control, invoicing accuracy, and subcontractor costs.
- Drive project execution across multi-vendor and geographically distributed teams (onsite, offshore, subcontractors).
- Establish delivery governance processes, including steering committees, status reviews, and risk management frameworks.
- Ensure compliance with client-agreed delivery standards around code delivery, testing, etc.
- Drive delivery using agile frameworks, embedding agile principles into planning, execution and governance.
Client & Stakeholder Management
Act as the primary delivery contact for client executives, business stakeholders, and technology teams.Build trusted relationships with banking clients, ensuring delivery alignment with business priorities and regulatory commitments.Manage escalation of delivery risks / issues and ensure proactive resolution.Offshore / Subcontractor Management
Manage subcontractor and offshore vendor teams, ensuring performance is in line with contractual obligations.Define KPIs / SLAs and continuously monitor delivery quality and productivity.Balance cost, delivery quality, and resource mix across onshore-offshore models.Leadership & Team Management
Partner with solution architects, engineering leads, and product owners to ensure solution delivery aligns with business priorities and client expectations.Lead, coach, and mentor delivery leads, architects, and team leads, fostering a high-performance culture.Manage performance reviews, career development discussions, and succession planning within the delivery organization.Build and sustain a delivery talent pipeline across onshore, nearshore, and offshore models.Shape delivery culture by promoting collaboration, accountability, and continuous learning across diverse, multi-vendor teams.What You Bring to The Table
12+ years of IT services experience, with at least 7+ years in delivery / program management roles.Strong track record of delivering banking / financial services transformation projects (core banking, payments, digital channels, compliance platforms, etc.).Proven experience managing offshore and subcontractor delivery models in a System Integrator environment.Solid understanding of microservices, API-driven architectures, and cloud-native delivery (preferred).Proven ability to engage with C-level executives, navigating complex stakeholder ecosystems.Strong communication, negotiation, and conflict resolution skills.Deep understanding of program governance, project financials, and multi-vendor delivery ecosystems.Proven track record of leading engagements using Agile / Scaled Agile, DevSecOps, and modern engineering practices.Why DefineX
Follow us on social channels for insights into our culture and projects.Learn from our tech leaders about why they love DefineX and how the culture enables exciting work.At DefineX, we celebrate difference and are an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status. We will provide reasonable accommodations to applicants as required.
We protect your privacy and data in the recruitment process. Please review our privacy statement for details.
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