Operations Manager

Overview As the Operations Manager, you will be responsible for establishing and overseeing the operations of a central kitchen in Dammam for a food tech company. In this role, you’ll be involved in recruiting and managing a local team, ensuring smooth operational processes, and maintaining the high standards of quality the client is known for.

Responsibilities

Recruit, hire, and train local kitchen staff, including pastry chefs, packing team, and drivers.

Create a positive and efficient work environment, fostering team collaboration and high performance.

Ensure all legal and regulatory requirements are met; work with local authorities to secure the necessary certifications for operations.

Develop and implement operational processes to ensure consistency; monitor food safety standards, inventory, and waste management practices.

Oversee the production schedule, ensuring timely preparation and delivery of cakes.

Maintain the quality standards set by the company in terms of quality, presentation, and customer service.

Regularly review and optimise processes for efficiency and cost-effectiveness.

Assist in developing the pre-opening budget, monitoring costs, and ensuring that expenditures remain within the allocated budget.

Identify areas where cost savings can be made without compromising quality.

Track key performance metrics and report on operational performance.

Work closely with the management team to identify opportunities for improvement and expansion.

Qualifications

Proven experience in food operations, restaurant management, or similar industries.

Strong understanding of food safety regulations and health standards in KSA.

Excellent leadership, team-building, and communication skills.

Ability to manage multiple tasks and priorities in a fast-paced environment.

Experience in cost management, budgeting, and operational planning.

Proficiency in MS Office or equivalent tools for reporting and analytics.

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