Training Operations Coordinator

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Job Title : Training Operations Coordinator

Location : Riyadh, Saudi Arabia - Field-based (40H a week, Full-time position, working Sunday to Thursday)

About BSI

BSI is a global business services organization, respected world over for the development of standards; assessment of management systems; testing and certification of products and services; providing software solutions; and the delivery of training courses

Purpose Of Position

The primary purpose of the position is to manage back-office coordination for the Training Department and maintain BSI management systems standard of course delivery.

Key Responsibilities & Activities

• Following the Training Operations Processes and procedures from a sales contract signed till the Training certificates are issued and released coordinating with both Sales and Accounts team
• Make sure we achieve the Target Revenue and profit every month
• Proper coordination with Trainers Hotels Travel Agencies and Courier Companies
• Making sure the proper handling and delivery of Training materials to clients
• To present during and after for any assistance with the Trainers and Delegates
• Timely collection of Course returns from the Trainers after the course
• Timely issuance of Training certificates
• Making sure proper documentation of Training Records on Time and facing Audits
• Handling Training Contracts in SAP for invoices
• Handling of Training Operations details in Salesforce
• Day-to-day support to the Operations Team Leader, Sales Team, (public and in-house), and Accounts team

To Be Successful In The Role

What We Offer

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

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