Overview
Job Purpose : To support the handling and tracking of Non-Conformance Reports (NCRs) by entering data, updating records, and coordinating with relevant teams to ensure proper documentation and timely follow-up in line with quality procedures. Key Accountability Areas
NCR Coordination
Receive and log all incoming NCRs in the designated tracking system. Review NCR entries for completeness and accuracy before submission. Route NCRs to appropriate departments or personnel for investigation and follow-up. Monitor the status of open NCRs and follow up to support timely resolution. Assist in confirming that resolution steps and documentation are complete prior to closure. Documentation and Data Management
Maintain accurate and up-to-date records of all NCRs, including status, actions taken, and closure details. Upload supporting documents and ensure consistent filing of investigation reports, approvals, and corrective actions. Update logs and systems promptly to reflect changes in NCR status or ownership. Retrieve documentation as needed to support internal and external audits. Reporting and Communication
Prepare summary reports and dashboards on NCR volumes, status, and trends for internal stakeholders. Communicate with responsible teams to gather missing information or clarify discrepancies. Escalate delayed or recurring issues to the Quality Manager as appropriate. Role Accountability
HR Proficiency : Ability to obtain updated soft and technical skills related to the job To have a vision and a plan for the career path and how to achieve it. Delivery : Perform the planned activities to meet the operational and development targets as per delivery schedules. Utilize resources effectively to achieve objectives within efficient cost and time. Provide a periodic report formatted by detailing the deviation and execution of planned tasks. Problem-Solving : Solve any related problems arise and escalate any complex operational issues. Quality : Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities. Business Process Improvements :
Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Compliance :
Comply to related policy and procedures and work instructions. Health, Safety, and Environment :
Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products / services. Academic Qualification
Diploma Degree in Electrical Institute or Any relevant field Work Experience
Fresher - 0-2 years Technical / Functional Competencies
Safety Quality Control Total Quality Management
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Quality Coordinator Medium Voltage Alfanar Electric • Riyadh, Saudi Arabia