Solutions Engineer - Assurance & Automation - Middle East & Africa.

Meet the Team

As part of Cisco’s EMEA Internet & Mass-Scale Infrastructure team, you’ll collaborate with account teams, fellow engineers, and customers to define and deliver innovative solutions that set the benchmark for assurance, automation, switching, routing, optical, and SDN. You’ll act as a trusted advisor for customers and a source of thought leadership for the industry, contributing to Cisco’s prominence in the service provider market.

Your Impact

You are a technical leader and a hands-on expert. In this role, you will lead the design and implementation of groundbreaking, AI-ready, software-defined infrastructures that enable next-generation service provider networks. You will guide RFPs, proofs of concept (PoCs), and architectural designs, ensuring alignment with customer objectives and industry trends.

You will lead cross-functional engineering efforts, delivering consultative support and expertise to customers in strategic accounts. Your influence will extend beyond individual accounts, as you work to shape Cisco’s product strategy by advocating for field and customer needs with Development teams. You will also manage customer expectations, ensuring alignment with product and solution capabilities, while continuously driving thought leadership in the broader networking and service provider industries.

Who you are

You are an accomplished technical leader with deep expertise in networking and automation. You are just as comfortable behind a keyboard as you are in front of customers, confidently engaging at both technical and business levels. You combine exceptional architectural design skills with hands-on implementation expertise to deliver transformative solutions. With a forward-thinking mindset, you influence not only your customers but also the wider industry through thought leadership, speaking engagements, and innovative solution design.

Minimum Qualifications

• Bachelor’s degree in engineering or equivalent
• 10+ years of experience in assurance, automation, networking, including consulting, service implementation and operational expertise
• Knowledge of networking technologies & protocols such as routing, switching, MEF, L2 / L3, SRv6, MPLS, BNG, VxLAN and EVPN are required
• Technology domains knowledge such as ML / AI, SDN, SD-WAN, 5G and Cloud
• Must possess a strong focus on customer service and be able to establish and maintain strong relationships throughout the sales cycle
• English and Arabic proficiency is required

Preferred Qualifications

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