Commercial Operations Manager, KSA

Commercial Operations Manager, KSA – Sandoz Join to apply for the Commercial Operations Manager, KSA role at Sandoz.

Responsibilities

Lead and manage commercial operations across KSA between Sandoz, Distributors, and NUPCO warehouses, ensuring operational excellence and seamless coordination from order creation to final product delivery.

Monitor and optimize distributor performance, ensuring continuous product flow to hospitals through effective stock management, documentation control, and supply reliability.

Set and implement key performance indicators (KPIs) to track distributor performance, enhance accountability, and support operational efficiency.

Manage all aspects of distributor relationships, including business reviews, performance evaluations, and compliance oversight, ensuring alignment with contractual objectives.

Collaborate closely with internal stakeholders including Tender, KAM, Marketing, Medical, and Market Access teams to align commercial operations with Sandoz KSA’s strategic goals.

Provide regular performance analytics and actionable insights to leadership to support informed decision‑making and continuous improvement.

Support the successful execution of product launches and portfolio strategies, contributing to sustainable and profitable growth in the government sector.

Ensure full compliance with Sandoz policies, including the Core Policy and Guidelines, and all relevant local regulations in distributor operations.

Key Performance Indicators

Analytical mindset and excellent execution.

Strong negotiation and influencing capabilities.

Deep understanding of Saudi market dynamics.

High compliance and ethical standards.

Minimum Requirements

Preferred 2–5 years of experience in pharmaceutical or healthcare operations, distribution, or commercial management.

Exposure to managing distributor relationships, tenders, and contract coordination.

Understanding of Saudi healthcare systems, regulatory environment, and market access dynamics.

Proven ability to work cross‑functionally and manage multiple stakeholders in a fast‑paced environment.

Bachelor’s Degree in Pharmacy or a related field.

Languages : English.

Skills

Account Management

Compensations Management (Employees)

Customer Care

Field Sales

Key Account Management

Merchandising

Multitasking Skills

Procurement

Promotion (Marketing)

Sales

Sales Operations

Strategic Leadership

Support Services

Languages

English.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Pharmaceutical Manufacturing

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