Account Manager

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New Metrics is a leading human-centric transformation consultancy, specializing in customer and digital transformation across EMEA. New Metrics empowers organizations to enhance employee productivity, maximize customer lifetime value, and achieve sustainable growth. Our integrated approach combines advanced technology, real-time insights from structured and unstructured data, and a deep understanding of human behavior.

New Metrics delivers end-to-end solutions across the customer lifecycle—from acquisition to advocacy—embedding ESG principles throughout. By leveraging data-driven insights and innovative strategies, we optimize customer journeys, boost loyalty, and enable clients to thrive in competitive, customer-focused markets.

Our values— Be Bold, Be Curious, Be Human-Centric —guide everything we do. Our mission is to create meaningful impact by empowering businesses and delivering measurable human value.

About the Role

We are looking for a motivated and ambitious Account Manager to support our growth in Experience Management solutions across all industries. This role involves direct sales, partner engagement, and account management.

You should have a strong track record in managing medium to high value accounts, preferably in technology / software sales. You will report to the Sales Manager and work in a fast-paced, high-growth environment.

This is an exciting opportunity to grow business development, account management, and enterprise sales skills.

Your main duties will include :

1. Sales & Business Development

• Support the execution of go-to-market strategies to position our solutions across key verticals.
• Build and expand a pipeline of high-value opportunities through prospecting, networking, cold calling, referrals and events.
• Manage the sales cycle, from initial contact to proposal development.
• Identify new business opportunities, focusing on strategic accounts and large opportunities.
• Conduct and develop sales to achieve sales targets

2. Account Management & Ecosystem Engagement

What We Expect From You

Required Experience & Skills

Preferred Qualifications

What You Can Expect from Us

At New Metrics, we foster a trust-based, high-performance culture that values innovation, inclusion, and continuous growth. When you join us, you can expect :

Ready to Make an Impact?

Join our passionate team at New Metrics and help organizations transform their customer and employee experiences . If you have the drive, expertise, and ambition to excel in this role, we want to hear from you! Apply now and be part of our journey to shape the future of Experience Management in KSA.

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