Solution Sales Specialist - ITSM - Entry Level

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993. As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients. Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients. With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners. Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations. We are currently searching for dedicated, ambitious and self-driven Solution Sales Specialist to join our Sales Department playing a critical role in building relationships with our significant clients. The candidate must have an experience in selling and presenting IT solutions at least one of the following domains (Microsoft Infrastructure Services, Unified Communications, IT Service Management Solutions and Consultation, Customer Experience, Data and Analytics).

Effectively maintains and retains existing customers by building long-term relationships. Meets assigned targets for profitable sales growth in assigned product lines. Lead demand-generating marketing activities in the assigned market for the assigned product specialty. Establish productive, professional relationships with key personnel in assigned customer accounts. Coordinates the involvement of company personnel, including business development, support, service, marketing, customer success and management resources, in order to meet account performance objectives and customers’ expectations. Proactively assesses, clarifies, and validates customer needs on an ongoing basis. Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel. Prepare weekly, monthly, quarterly and annual reports and forecasts. Skills Requirements Certification Requirements : Bachelor’s degree in Computer Science, Business Administration equivalent. Personal Skills (MUST) : High sense of responsibility and ownership, acting like an owner in what you do. Exceptional communication and presentation skills. Being able to work on your own or in a team. Being able to work to tight deadlines. Ability to maintain composure during stressful situation. Handling many tasks & responsibilities. Fluent in Arabic and English.

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