Site Reliability Engineering Manager

Overview

We are hiring a Site Reliability Engineering Manager aspiring for a world-class DevOps and GitOps engineering management challenge, bringing together operations management, software engineering and product development, and team leadership in a single high-value role. You will need to be a Linux and operations expert, as well as a great manager capable of leading a high-performance team, to excel in this role.

The Information Systems team at Canonical runs services used by over 60 million Ubuntu users. Our mission is to pioneer and prove new and better approaches to large-scale IS. We support Canonical and Ubuntu operations, but we also help shape Canonical's managed application service offerings, raising the bar on devops and cloud-native operations. We take infra-as-code to the next level, blazing a trail to next-generation model-driven operations. We not only aim to automate every process that underpins our business, we also share that automation as open source packages which others use to drive their own operations. From Kubernetes to the kernel and everything in-between, you will be working with the latest technologies in a fast-paced engineering environment.

We have fully distributed, home-based teams in EMEA, APAC and the Americas. You will lead a team in your time zone, and report to a global director who may not be in your time zone.

Location : Remote in the APAC region.

Responsibilities

• Lead your team in daily agile DevOps practices
• Represent the IS team to stakeholders, customers, and internal teams
• Organize, coordinate and drive internal projects
• Mentor engineers to improve their skills
• Identify and measure team health indicators
• Implement structured engineering and operations processes
• Ensure proper team focus on priorities, milestones, and deliverables
• Work to meet service level agreements with customer deployments around the globe
• Deliver quality managed services in a consistent, timely manner

Qualifications

Nice-to-have skills

What we offer

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer . We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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