Parts Service Sales Engineer

We are seeking a highly motivated and skilled Parts Service Sales Engineer to join our team in Jeddah, Saudi Arabia. The ideal candidate will be responsible for driving sales growth and providing exceptional customer service in the parts and services sector. This role requires a deep understanding of our product offerings and the ability to communicate effectively with clients to identify their needs and provide tailored solutions. The Parts Service Sales Engineer will collaborate closely with our technical teams to ensure that customer inquiries are addressed promptly and efficiently. Additionally, the successful candidate will play a key role in developing and maintaining long‑term relationships with clients, ensuring customer satisfaction and loyalty.

Responsibilities

Develop and implement effective sales strategies to promote parts and service offerings to existing and potential clients.

Conduct market research to identify new sales opportunities and stay updated on industry trends and competitor activities.

Provide technical support and guidance to customers regarding product specifications and service options.

Prepare and present sales proposals, quotes, and product demonstrations to clients.

Collaborate with the service team to ensure timely delivery and installation of parts and services.

Monitor sales performance metrics and prepare regular reports management review.

Attend trade shows and industry events to network and promote our offerings.

Train and mentor junior sales staff on product knowledge and sales techniques.

Manage customer accounts and maintain accurate records of sales activities and customer interactions.

Respond to customer inquiries and resolve issues in a timely and professional manner.

Preferred Candidate

Proven experience in sales, preferably in the parts and services sector.

Strong technical background with a good understanding of mechanical and electrical systems.

Excellent communication and interpersonal skills to build rapport with clients.

Ability to work independently and as part of a team in a fast‑paced environment.

Strong analytical and problem‑solving skills to address customer needs effectively.

Demonstrated ability to meet or exceed sales targets.

Proficiency in using CRM software and Microsoft Office Suite.

A customer‑centric approach with a focus on delivering high‑quality service.

Willingness to travel as needed to meet with clients and attend industry events.

Bachelor’s degree in Engineering, Business, or a related field is preferred.

Skills

Technical Knowledge :

A solid understanding of mechanical and electrical systems is crucial for effectively communicating with clients and providing them with the right solutions.

Sales Skills :

Proven ability to develop and implement sales strategies that drive revenue growth and enhance customer satisfaction.

Customer Service :

Exceptional customer service skills are necessary to build and maintain strong relationships with clients, ensuring their needs are met promptly.

Communication :

Strong verbal and written communication skills are essential for presenting proposals and addressing customer inquiries effectively.

Analytical Skills :

The ability to analyze market trends and customer feedback to identify opportunities for improvement and growth in sales processes.

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