We have an exciting opportunity for an energetic and enthusiastic CSE Design Engineer who provides technical expertise to the sales team, translating customer requirements into optimal KONE solutions. As part of the KONE early engagement team, the CSE Design Engineer, Solution ensures that KONE tender layouts and specifications are integrated into the customer's building specifications. This role involves reading and analyzing customer drawings, preparing 2D and 3D shop drawings for customer approval, and initiating manufacturing orders. Additionally, the CSE Design Engineer ensures that the final KONE drawings align with customer IFC drawings and SL layout drawings.
Customer :
- Responsible for reading and sorting received customer drawings, raising any RFI needed if there is a conflict between these drawings and other KONE commitments.
- Responsible for creating the layout drawings either in 2D or 3D. the output should match with customer document control procedure and KONE KOS standard.
Collaboration with sales :
Responsible for finding optimal technical solutions to meet the customer’s needs for non-standard.Ensures clarity on the solution’s scope, including KONE and possible third-party offeringsParticipates in customer meetings and answers customers’ technical questions when neededSelects the correct product platform on which to make the offeringProposes solutions from all KONE business lines; new services, escalators, elevators, doors etc.General responsibilities :
Participates in product and new services release information-sharing sessionsProvides technical trainings to Sales, Installation and Maintenance as per Front Line needsOffers input to the product offering management about customization, standardization and interface requirements for the portfolioContribution to the Customer Solutions Engineering virtual and local networkHold Bachelor or Diploma degree in Engineering.Minimum of 5 years experience in elevator business or another relevant field.Excellent verbal and written English and Arabic language skills.Excellent communication, negotiation, and customer handling skills.Understanding of different building types and customer segmentsGood knowledge of environmental and sustainability requirements and normsExcellent engineering tool skills e.g. CAD and BIM skillsExcellent knowledge of AutoCAD, Revit 2022, and BIM360 is a must.Basic knowledge of competitors’ productsGood understanding a product’s total costing is built up &local norms and regulations.Read more on