Associate Director - Claims

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.

The project :

This is a unique opportunity to contribute to the successful delivery of world‑class assets supporting major sporting events, including the development of multiple stadiums. Mace is at the forefront of this landmark program with a highly motivated client organisation and seeks results‑driven professionals to join our exceptional teams, driving excellence at every stage of these high‑profile projects.

You’ll be responsible for :

• Lead preparation and execution of contract documents, warranties, bonds, and licenses.
• Manage large teams, driving behaviours that deliver KPIs and foster continuous improvement.
• Oversee valuations, cost control, and enforce robust reporting services.
• Direct production and client presentation of monthly post‑contract cost reports.
• Identify costs linked to design changes, awards, construction activities, and client charges.
• Evaluate contractor and subcontractor claims for delays and additional costs.
• Ensure timely issuance of practical completion and defect resolution certificates.
• Champion best practice, process improvements, and net zero carbon goals across delivery.

You’ll need to have :

Our values

Safety first - Going home safe and well : You will champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in your team and local health and safety rules or regulations of the work you’re involved with.

Client focus - Deliver on our promise : You will lead on the cost management services including estimating, procurement and cost planning, owning the quality of deliverables, strategic outcomes and building long term relationships with your clients.

Integrity - Always do the right thing : You will lead operations that are fiscally and ethically viable, influencing the achievement of business objectives that align with business and legislative compliance obligations.

Create opportunity - For our people to excel : You will mentor, coach, and develop teams, demonstrating effective leadership to ensure excellence in delivery against plans, championing a continuous improvement culture throughout all activities.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

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