Role purpose
The key purpose of the Maintenance Officer is to work closely with the Operations Manager(s) to maintain the general up-keep of the centre(s) and to ensure a safe environment for retailers, customers and the general public whilst maintaining the highest level of stakeholder engagement.
The Maintenance Officer will undertake any tasks as required via centre request or Vicinity maintenance system that they have the capability to perform safely in accordance with Vicinity policies and legislative requirements. This would include but would not be limited to :
- Repair and maintenance of internal and external structures, carparks, signage, road works and gates
- Maintaining maintenance and servicing of retailer facilities within centre including staff toilets & loading docks
- Maintenance and presentation of centre malls & public facilities
- Ensuring centre lighting maintained internal & external
- Assist with Centre minor capital expenditure program
For more substantial works, the Maintenance Officer will ensure that suitably qualified contractors are engaged to carry out any maintenance and repairs.
The Maintenance Officer will consistently and effectively :
Actively promotes OHS within the workplaceEnsure customer and retailer safetyEnsure quality of work completed and time effectiveness of workEnsure maintenance costs are within budgeted levelsProvide input into continuous improvement of relevant procedures & policiesWhat will you bring?
You will have a previous experience in general maintenance tasks coupled with excellent communication and problem-solving abilities. You will have a sound knowledge of Health & Safety and have had previous experience coordinating contractors within a maintenance environment. You are known for your responsiveness and efficiency to all maintenance activities and your positive attitude, which allows you to play a critical role in enhancing our customer experience.
What will success look like?
We Imagine a Better Way
You are always adaptable in your approach and responsive to the needs of your stakeholders.You are proactive, organised and efficient in everything you doYou proactively seek out new and innovative ways to resolve problems and improve customer outcomesWe Embrace Difference
You understand and show respect for the diversity of the Vicinity communityYou understand the diverse nature of our business, our customers and our peopleYou respect all team members and challenge assumptions to support an environment where people feel confident and supported to be themselves.We Always Collaborate
You engage and communicate with your team, and key stakeholders consistently and effectively sharing information.You enjoy taking the time to build relationships in order to deliver effective customer service.You put our people and our customers at the centre of every conversation.Why Vicinity?
Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes :
Flexible working optionsBirthday leave & purchased additional leave1,000 worth of VCX securities rewarded for eligible team membersInternal mentoring programGenerous Parental Leave