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General Manager, AI Agents
Lucidya | لوسيدياRiyadh, Riyadh Region, Saudi Arabia25 منذ أيام
الوصف الوظيفيProven leadership experience (10+ years) in technology, SaaS, or enterprise software. Commercial mindset : understands revenue, costs, margins; can make trade-offs. Strong communication skills : able to present to boards, customers, and internal teams. Customer-facing credibility : able to discuss AI capabilities and limitations with C-level clients. Operational discipline : sets goals, reviews performance, ensures follow-through. Ex-founder. Experience in AI / automation / digital transformation projects. Background in Customer Experience (CX), Telecom, Banking, or Government sectors. Prior role as GM / Business Unit Head / Country Manager / VP in a SaaS or tech company. Knowledge of data privacy regulations in KSA (PDPL) and enterprise procurement. Connections with regional enterprises, government entities, and system integrators. Track record in Saudi / GCC markets, ideally with experience selling to enterprises or government. Opportunity to build and lead a new business line in one of the fastest-growing AI markets. Direct reporting to CEO, with full ownership and autonomy. Be part of Lucidya's journey toward IPO, driving the next wave of growth. Executive Full-time Other IT Services and IT Consulting
Role Summary
Lucidya is creating a new AI Agents Business Unit . The General Manager will be responsible for leading this BU with full P&L ownership , reporting directly to the CEO. This role is multi-disciplinary : overseeing product, engineering, solutions consulting, delivery, and go-to-market .
The General Manager is expected to turn AI Agents into a major revenue stream for Lucidya , starting with design partners and moving to scaled productization.
Key Responsibilities
- Strategy & P&L : Define and execute the strategy of deploying the AI Agent business to achieve profit margins while managing costs efficiently, with full P&L ownership.
- Product & Engineering : Define roadmap, ensure quality of the agent platform, coordinate closely with engineering, and manage dependencies and collaboration between teams.
- Market Engagement : Lead discussions with early customers / design partners, build success stories, and define use cases.
- Delivery & Support : Oversee implementation of AI agents for customers; ensure time-to-value and service quality to position Lucidya as a market leader.
- Go-to-Market : Collaborate with sales, business development, and marketing to package, price, and promote AI Agent offerings; build pipeline.
- Team Leadership : Manage a small, multi-disciplinary team across functions; hire and develop talent.
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