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General Manager, AI Agents

General Manager, AI Agents

Lucidya | لوسيدياRiyadh, Riyadh Region, Saudi Arabia
26 days ago
Job description

Role Summary

Lucidya is creating a new AI Agents Business Unit . The General Manager will be responsible for leading this BU with full P&L ownership , reporting directly to the CEO. This role is multi-disciplinary : overseeing product, engineering, solutions consulting, delivery, and go-to-market .

The General Manager is expected to turn AI Agents into a major revenue stream for Lucidya , starting with design partners and moving to scaled productization.

Key Responsibilities

  • Strategy & P&L : Define and execute the strategy of deploying the AI Agent business to achieve profit margins while managing costs efficiently, with full P&L ownership.
  • Product & Engineering : Define roadmap, ensure quality of the agent platform, coordinate closely with engineering, and manage dependencies and collaboration between teams.
  • Market Engagement : Lead discussions with early customers / design partners, build success stories, and define use cases.
  • Delivery & Support : Oversee implementation of AI agents for customers; ensure time-to-value and service quality to position Lucidya as a market leader.
  • Go-to-Market : Collaborate with sales, business development, and marketing to package, price, and promote AI Agent offerings; build pipeline.
  • Team Leadership : Manage a small, multi-disciplinary team across functions; hire and develop talent.

Requirements

  • Proven leadership experience (10+ years) in technology, SaaS, or enterprise software.
  • Commercial mindset : understands revenue, costs, margins; can make trade-offs.
  • Strong communication skills : able to present to boards, customers, and internal teams.
  • Customer-facing credibility : able to discuss AI capabilities and limitations with C-level clients.
  • Operational discipline : sets goals, reviews performance, ensures follow-through.

    • Nice-to-Haves

  • Ex-founder.
  • Experience in AI / automation / digital transformation projects.
  • Background in Customer Experience (CX), Telecom, Banking, or Government sectors.
  • Prior role as GM / Business Unit Head / Country Manager / VP in a SaaS or tech company.
  • Knowledge of data privacy regulations in KSA (PDPL) and enterprise procurement.
  • Connections with regional enterprises, government entities, and system integrators.
  • Track record in Saudi / GCC markets, ideally with experience selling to enterprises or government.

    • Benefits

  • Opportunity to build and lead a new business line in one of the fastest-growing AI markets.
  • Direct reporting to CEO, with full ownership and autonomy.
  • Be part of Lucidya's journey toward IPO, driving the next wave of growth.

    • Seniority level

  • Executive

    • Employment type

  • Full-time

    • Job function

  • Other

    • Industries

  • IT Services and IT Consulting

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    General Manager • Riyadh, Riyadh Region, Saudi Arabia