Job Description & Accountabilities
- Plans daily activity including customers to visit and quantitative and qualitative objectives to achieve. Creates a time efficient plan and discusses it with superior
- Identifies and analyzes customer needs and develops commercial arguments
- Interacts courteously and guides customers to appropriate service points
- Organizes demonstrations for existing and potential customers, advises customers on the presentation of the products and the promotional materials and participates in trade events
- Provides information and advices relevant to specific customer needs
- Follows the market and competition evolution and transmits information to superior
- complies with relevant procedures and controls to meet the units requirements while providing quality service to customers
- Receives customer suggestions to ensure follow-up and submit relevant reports as required
- Maintains strict control of confidential documents and negotiable items to prevent loss or misuse
Qualifications & Experience
High School CertificateWork experience of a financial institution or sales and marketing industry is desired but not requiredKnowledge & Skills
Knowledge of BSF policies and procedures related to organization, operations, management guidelines, products and servicesWritten and spoken fluency in Arabic, knowledge of the English language is a plusWorking knowledge of SAMA rules and regulationsWorking knowledge of the local banking industryGood interpersonal skillsService quality and customer careKnowledge of word processing and spreadsheet software#J-18808-Ljbffr