UX / UI Designer and Researcher Assistant Manager

UX / UI Designer and Researcher Assistant Manager

The role holder is responsible for leading and managing

UX / UI design and research initiatives , ensuring high-quality digital experiences that align with business strategy and user needs. This includes conducting user research, overseeing design processes, coordinating cross-functional teams, and optimizing omni-channel interfaces for usability, accessibility, and performance. The role holder shall carry out their duties in accordance with the stipulated business policies and procedures. Job Responsibility

Design and optimize intuitive

user interfaces and end-to-end experiences

across digital platforms. Lead the

research, design, and implementation

of UX / UI strategies across digital products and services. Conduct

user research, usability testing, and behavioral analysis

to inform design decisions. Translate business goals and user insights into

comprehensive user journeys, wireframes, and prototypes . Oversee the conversion of

user stories and research findings

into actionable design solutions. Manage and supervise

cross-functional collaboration

with IT, development, and business teams. Ensure consistency in

design systems, branding, and accessibility standards . Job Responsibility (cont.)

Provide strategic input for

budget planning related to UX / UI design and research development . Stay up to date with

emerging design trends, research methodologies, and digital experience innovations . Monitor performance analytics,

user feedback, and research data

to propose design enhancements and new features. Manage

design and research resources , timelines, and priorities for omni-channel initiatives. Years of Experience

Minimum of 5 years of experience in a related discipline Nature of Experience

Prior experience in digital user experience and interface design, preferably in the telecommunication industry. Job Band

Sr. Professional Skills

Education

Bachelor Degree in Business Administration or Business Administration (Marketing)

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