Senior Account Executive

The Role :

To be the day to day contact on allocated areas of accounts, on both an internal and external basis. Delivering an efficient, effective and profitable service.

Understands both his / her account’s dynamics as well as the agency’s to ensure he / she is balancing between agency’s systems and finances while primarily maintaining client’s business interests.

Responsibilities

Client

• Develop and maintain a close and productive relationship with relevant client contacts, acting with integrity at all times.
• Identify problems as they arise with Line Manager.
• Provide day to day contact with client.
• Respond promptly to client requests, managing expectations in terms of speed and delivery of response, using appropriate briefing / admin structures.
• Work with Account Manager to ensure all jobs are scheduled on time and budget and monitor progress through the Agency (using appropriate admin recording procedures).
• Issue and distribute regular ‘work in progress’ reports internally and externally.
• Issue contact reports for key meetings and telephone conversations within 24 – 48 hours, gaining Account Manager approval prior to distribution.
• Work with Account Manager to research and prepare background information for briefs / pitches / presentations.
• Develop an understanding of client’s business.
• Has the ability to build and improve on Client’s briefs to make them more relevant / inspiring to creative
• Builds client confidence by demonstrating an ability to creatively manage and deliver quality product, on time, on strategy and on budget

Business

Professional

o Job numbers

o Jobs closing

o Correct timesheet allocation

o Invoicing and financial process

Leadership

Skills and Experience

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