Training Specialist

Job ID : | ATSPL - Maharashtra - C56

Training Specialist Job Description

At Amazon, our mission is to be the most customer‑centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking a training specialist to support operations trainings to last mile vertical. Overall responsibility includes boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee’s workplace performance in conjunction with the company’s core values to meet the goal of organization. Amazon is an Equal Opportunity-Affirmative. This role requires travel for business requirements.

Trainer Best Behavior

• Listening to associates and being supportive to managers.
• Answering requests and always getting back to people.
• Lead by example, doing what we say and act how we say.
• Must be approachable.
• Must exhibit the best behavior while at work.
• Always be up to date with the latest techniques, tools, and processes.
• Be right, honest, and be willing to accept mistakes.
• Be willing to push their limits and accept more responsibilities.
• Drive in quality & learning related metrics.
• Conduct Chime sessions & classroom training sessions to the stakeholders.

Key Job Responsibilities

A Day in the Life

Basic Qualifications

2+ years of work in the customer service / contact center industry experience, or experience in MS Office, with an emphasis on Excel.

Preferred Qualifications

1. Proven 5+ years of experience as a Training Specialist / Trainer in a similar role.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country / region you’re applying in isn’t listed, please contact your recruiting partner.

Posted : October 23, 2025 (Updated 5 days ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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