Information Technology Administrator - Saudization Project

Overview

Are you passionate about building robust IT systems and supporting a fast-growing, hybrid team? We’re seeking a skilled IT Administrator to join a dynamic PIF backed company as part of a major Saudisation project. This is your chance to make a real impact, shape IT best practices, and grow your career in a collaborative, forward-thinking company. About the Role : You will be the go-to expert for all IT operations, supporting a team of 30–40 remote and on-site employees. You’ll manage user onboarding and offboarding, device and asset management, Google Workspace administration, email and communication systems, and provide hands-on IT support across Windows and Mac environments. Your work will directly influence our efficiency, security, and culture as we scale. Responsibilities

User account management, onboarding / offboarding, access control Google Workspace (Gmail, Drive, Apps) and Slack configuration Hardware procurement, device setup, troubleshooting (laptops, mobiles, peripherals) Email system setup, SMTP protocols, and communication tools Windows and Mac OS support : installation, configuration, updates, password resets IT support ticket management, incident response, and process improvement ITIL / ITSM process implementation for change management and service delivery Asset tracking, inventory management, documentation, and compliance Excel reporting, data management, and digital asset management Training and supporting 30–40 users, fostering a collaborative IT culture Qualifications

Saudi National (Saudisation Project requirement) Proven experience as an IT Administrator, IT Support Specialist, IT Officer, or similar role in a startup, SME, or hybrid team environment Advanced skills in Google Workspace, Gmail, Windows, Mac OS, Slack, and IT support Strong understanding of user management, security, and access controls Experience with ITIL, ITSM, ticketing systems, and process optimization Excellent communication, organization, and problem-solving skills Ability to work independently, prioritize tasks, and deliver solutions in a fast-paced environment Bachelor’s degree in a relevant field such as Information Technology, Computer Science, Networking, Computing, Information Systems, or related discipline (or equivalent experience)

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