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Project Manager

Project Manager

Mass Staffing ProjectsSaudi Arabia
منذ أكثر من 30 يومًا
نوع الوظيفة
  • دائم
الوصف الوظيفي

Job Description

A Leading Global Facilities Management firm is currently hiring South Africans to be part of the Saudi 2030 goal and deliver new facilities successfully. Facilities include a city housing 30 000 people and manufacturing plants for the light and medium industry; and a industrial development which will house 15 000 people and will have a wet and dry dock for the refurbishment of oil tankers and rigs.

In this role, you would be responsible for ensuring that all services are accepted and handed over to operations in a structured and managed manner.

Minimum Requirements :

  • Bachelor’s degree in Engineering
  • Minimum of 10 years’ experience in the project management of large mixed-use developments
  • Certifications in commercial management, supplier relationship management, contract management and procurement is advantageous.
  • Self-starter with good project management skills who can work with minimal supervision
  • Excellent business decision making skills and the ability to manage multiple small and large projects in a fast-paced environment

Your key responsibilities will include :

  • Ensure new Services have a fully developed end to end support structure, including Processes, SLAs and KPI’s with business requirements and priorities.
  • Act as a gate keeper function that ensures effective Transfer to Operations in compliance with the Service Readiness Process (SRP) for all new services introduced via the business project lifecycle.
  • Provide fully documented services, which are updated and maintained throughout the life of the service and are aligned to best practice.
  • Ensure that appropriate lifecycle resourcing, training, tooling, support and documentation is delivered with a formal project sign-off from all key stakeholders.
  • Represent the Operations team at all project meetings to define and implement service acceptance criteria for both new and changing services.
  • Work with Project Managers, Business Owners, Service Owners, Managed Service Partners, Operations teams and 3rd parties to ensure that projects are delivered in compliance with the requirements.
  • Ensure that any new 3rd party contracts contain an agreed support schedule which aligns with the proposed support model and is backed up with SLAs managed through regular service reviews.
  • Interface with the Project Support Office to ensure adequate Service Transition and Back Office Operations Team coverage across all relevant work requests.
  • Define and deliver the end to end support model with all key stakeholders across multiple delivery organisations
  • Ensure all operational support material is completed to a high standard by all relevant Design and Service Transition functions.
  • Ensure training requirements and any other non-functional requirements are defined and delivered against the agreed Service Acceptance Criteria.
  • Ensure an effective set of performance metrics and service levels are delivered for new services.
  • Participate in end to end stakeholder groups to improve the efficiency of future deliveries and processes.
  • Identify and manage Operations risks to ensure a successful transition to service.
  • Provide Governance of the SRP, and Sign Off for all key project stages and artefacts.