Analyst l, Control Center

Principal Accountabilities Policies, Processes & Procedures

Adhere to organizational policies and procedures to ensure compliance and maintain a productive work environment.

Implement and uphold safety and security protocols to protect the well-being of all employees and company assets.

Control Center Operation key responsibilities

Supervise control center operations to ensure smooth monitoring, proper workflows, and compliance with procedures.

Monitor GPS feeds, dashcam alerts, and CCTV footage to ensure safety and policy compliance.

Investigate incidents by reviewing GPS, dashcam, and CCTV data to confirm causes and violations.

Review violation reports to identify unsafe driving like over-speeding, distraction, and reckless behavior.

Detect and report technical issues such as GPS loss, device tampering, or hardware faults; recommend fixes.

Validate flagged events by checking multiple data sources to ensure accurate and reliable reporting.

Prepare safety trend summaries, coordinate with fleet and HSE teams, support escalations, mentor staff, and suggest system improvements.

Use dashcam communication to instantly alert and correct driver behaviour

Generate violation tickets with supporting evidence and log them into the system for review, follow-up, or disciplinary actions; maintain accurate records of all incidents, alerts, driver communications, and actions taken to ensure audit and investigation readiness.

Prepare daily, weekly, and monthly reports highlighting trends, high-risk drivers, and repeat offenders; support investigations by retrieving and analyzing dashcam footage and GPS data in cases of accidents, near-misses, or employee misconduct.

Self-Management

Set performance goals at the beginning of the year in consultation with the HSE department and ensure continuous monitoring and achievement of these goals.

Identify areas for personal growth and work on improving skills related to dashcam and GPS monitoring.

Understand and develop key competencies required for effective fleet monitoring, safety compliance, and incident analysis.

Stay updated on industry best practices, advancements in fleet monitoring technology, and HSE regulations through continuous learning and professional networking.

Take on extra tasks as needed to support team and business needs.

Miscellaneous Duties Perform additional duties as needed to support the team and overall business objectives.

Required Academic Qualification Bachelor’s Degree - Related filed

Years of Experience 4-5 years of relevant experience in Data Analysing, HSE-related roles, or similar positions

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