Collector & Data entry - BAAN Holding | بان القابضة

Key Responsibilities

Data Entry : Accurately input and update information in databases and management systems while ensuring data integrity and confidentiality.

Debt Collection : Proactively contact clients through phone calls, emails, or in-person visits to collect overdue payments and assist in resolving payment issues.

Record Keeping : Maintain comprehensive and accurate records of all collection activities, updating client accounts to reflect current statuses.

Verification : Identify and rectify data discrepancies to uphold the highest standards of data accuracy.

Negotiation : Effectively negotiate payment plans with clients facing financial difficulties, fostering mutually beneficial arrangements.

Reporting : Prepare and present regular reports detailing collection progress, outstanding debts, and data integrity metrics for management review.

Customer Service : Provide exceptional support by addressing client inquiries and concerns related to their accounts and payment statuses.

Compliance : Ensure adherence to all relevant laws and company policies during collection activities.

Collaboration : Work collaboratively with cross-functional teams, including sales and customer service, to resolve payment-related issues and enhance client satisfaction.

Qualifications

• Bachelor’s degree or diploma in Accounting, Finance, or a related field.
• Proficiency in Microsoft Office Suite and data management software.
• Strong attention to detail and exceptional organizational skills.
• Excellent communication and negotiation skills, with a customer-focused approach.
• Ability to work independently and as part of a team in a fast-paced environment.

Thank you for your interest in joining BAAN Holding family. We look forward to reviewing your application.