Knowledge Manager

About us At VisionX, we cut through the noise. Since 2017, we’ve been on a mission to demolish business complexity with AI—no off-the-shelf solutions, just custom, agile systems designed for your unique challenges. Our innovative approach to problem-solving is what sets us apart in the industry. We work shoulder-to-shoulder with world-leading brands and Fortune 1000 companies, leveraging deep expertise in computer vision, 3D modeling, AR, VR, decision sciences, and IoT. Our approach isn’t about following trends—it’s about setting them and fast-tracking your AI journey with tailored strategies, accelerators, and pre-trained AI assets that build real Intellectual Property. Our achievements speak for themselves. We are recognized among Fast Company’s Top 10 Most Innovative Companies of 2020, Microsoft, and Snap Inc. We deliver breakthrough solutions that drive tangible growth. We’re not here to keep up but to redefine what’s possible, and our track record proves it. Your Role As a Knowledge Manager, you will be responsible for the strategic development and management of our Operation IT knowledge repository. Your primary focus will be establishing and maintaining a centralized, accessible, and comprehensive repository for all critical IT documentation, ensuring efficient knowledge sharing and operational excellence. Requirements Design, implement, and maintain a centralized knowledge repository for all Operation IT documentation, including contracts, service reports, deliverables, and compliance evidence. Develop and enforce documentation standards and procedures to ensure consistency, accuracy, and ease of retrieval. Implement effective knowledge organization and categorization systems to facilitate efficient information retrieval. Oversee the creation, maintenance, and updating of all repository content, ensuring accuracy and relevance. Implement and manage access control policies to ensure data security and confidentiality. Develop and implement strategies for effective knowledge dissemination and sharing across the IT organization. Conduct regular audits of the knowledge repository to ensure content accuracy and relevance. Provide training and support to staff on the use of the knowledge repository and documentation standards. What You Need Bachelor’s degree in information management, Knowledge Management, or a related field. 5-8 years of experience in knowledge management, documentation management, or related roles. Strong understanding of knowledge management principles and best practices. Experience in designing and managing document repositories. Proficiency in document management systems and tools. Excellent organizational and analytical skills. Strong attention to detail and accuracy. Excellent communication and interpersonal skills. Why Choose Us Our global network of industry experts and mentors helps shape your growth and future. We believe in delivering client value through our work. We build products that are not good or great, but outstanding. You deliver! We will make your stay and journey with us worthwhile. We are an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status.

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