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Information Technology Account Manager

Information Technology Account Manager

NicheHR GlobalRiyadh, Riyadh Region, Saudi Arabia
17 منذ أيام
الوصف الوظيفي

Join to apply for the Information Technology Account Manager role at NicheHR Global

Role Title : Accounts Manager – ICT Sales

Location : (Add Location if Applicable)

Reports To : Sales Director / Business Development Lead

About the Role

We are looking for an experienced and driven Accounts Manager – ICT Sales to manage and grow a portfolio of clients within the Information and Communication Technology (ICT) sector. This role is ideal for someone who thrives in a consultative sales environment, has a passion for technology, and is motivated by delivering impactful solutions that help businesses thrive in the digital era.

Key Responsibilities

  • Account Management

Build and maintain strong, long-term relationships with key clients in the ICT space.

  • Serve as the primary contact for all client communications and ensure a high standard of service delivery.
  • Understand clients’ business goals and IT requirements to recommend tailored technology solutions.
  • Identify new revenue opportunities through upselling and cross-selling ICT products and services (e.g., cloud, cybersecurity, software, networking).
  • Develop strategic account plans and work toward achieving sales targets and expanding the client base.
  • Deliver persuasive sales presentations, proposals, and product demos to prospective and existing clients.
  • Customer Satisfaction & Retention

    • Conduct regular client check-ins to ensure satisfaction and identify new needs.

  • Proactively address client concerns and coordinate with internal teams to resolve issues effectively.
  • Focus on building trusted advisor relationships that lead to long-term partnerships.
  • Stay informed about ICT industry trends, emerging technologies, and competitor movements.
  • Use market and client insights to inform account strategies and identify business development opportunities.
  • Reporting & Analysis

    • Track and report on sales KPIs, including revenue, pipeline activity, and forecasts.

  • Analyze sales performance to identify trends, gaps, and areas for improvement.
  • Provide regular updates to management on account health and growth opportunities.
  • Cross-functional Collaboration

    • Work closely with pre-sales, technical, marketing, and customer support teams to ensure smooth solution delivery.

  • Share knowledge, insights, and best practices with peers to support team-wide success.

    • Candidate Profile

    Qualifications & Experience

  • Bachelor’s degree in Business, Information Technology, Marketing, or a related field.
  • 3–6 years of experience in ICT sales or account management, preferably in B2B or enterprise settings.
  • Strong understanding of ICT products and services, including cloud solutions, cybersecurity, networking, and enterprise software.
  • Excellent communication, presentation, and negotiation skills.
  • Proven ability to develop client relationships and drive consultative sales.
  • Self-starter with a results-driven mindset and strong organizational skills.
  • Analytical thinker with a customer-focused approach to problem-solving.
  • Ability to manage multiple accounts and priorities effectively.

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Sales and Business Development

    • Industries

  • IT Services and IT Consulting

    • #J-18808-Ljbffr

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