Freight Operations Supervisor (Cairo, Egypt)

The Collection Officer is responsible for following up with clients to ensure timely collection of payments for logistics, freight, and customs clearance services. The role aims to maintain a healthy cash flow, minimize overdue balances, and strengthen customer relationships through effective communication and follow-up.

Follow up on outstanding invoices and ensure timely collection of payments from customers.

Contact clients via phone, email, and official correspondence to remind them of due payments.

Coordinate with the Receivable Accountant to track account balances and update payment status.

Prepare and maintain aging reports and monitor overdue accounts.

Escalate long-overdue accounts to management with proper recommendations.

Record collections and update customer ledgers in the accounting system.

Support the finance team in cash flow forecasting by providing collection projections.

Ensure all collections are supported by proper documentation and receipts.

Maintain confidentiality and accuracy in all financial dealings.

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