Operations Supervisor

Job ID : | Amazon Commercial Services Pty Ltd

Amazon Logistics is looking for an Operations Supervisor to support the Operations Shift Manager to drive innovation and execution in transportation networks. You should have the drive to motivate a team of individuals to meet targets and productivity expectations in line with company goals. You should be prepared to take responsibility for tracking the attendance and work flow of that team and work alongside the Operations Shift Manager to highlight and rectify issues as they arise.

Key Responsibilities

Support in the development of a strong culture of health and safety practices and initiatives through the compliance with legislation and policy.

Support daily management of department duties.

Deputize for the Operations Shift Manager as required.

Carry out debriefs of all staff and ensure that paperwork is accurately and fully completed.

Carry out duties in accordance with Standard Operating Procedures (SOPs).

Assign work to staff as required to support the workflow and daily metrics.

Support the Operations Shift Manager by ensuring there is sufficient resourcing for your function including call outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity.

Assist with the training of new associates to ensure they have the right knowledge to carry out tasks required.

Assist the Operations Shift Manager with tracking, trending and reporting of departmental metrics.

Assist the Operations Shift Manager in analyzing and understanding the reasons behind success and failure in meeting departmental and Delivery Station goals.

Tracking and reporting of hours and schedules for Associates.

Follow up and solve process-related area issues as required.

Ensure equipment defect reporting is completed to a high standard.

We are offering a full time position.

We are open to hiring candidates from the following locations :

Heathwood, QLD

Basic Qualifications

Experience managing teams

Experience with planning, performance metrics, and process improvement

Work a flexible schedule / shift / work area, including weekends, nights, and / or holidays

Preferred Qualifications

Experience in logistics

Experience with data analysis

Acknowledgement of country : In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement : Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country / region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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