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Senior Client Advisor

Senior Client Advisor

DOLCE&GABBANARiyadh, Riyadh Region, Saudi Arabia
26 منذ أيام
الوصف الوظيفي
  • Ensure the achievement of the sales goals, enhancing and developing the business
  • Provide an excellent client experience demonstrating knowledge about product, DNA and serving the client in accordance with the DG client ceremony
  • Drive individual KPI goals :
  • Guarantee cross and up-selling of products for all product categories available in the store
  • Build long lasting relationships with the clients
  • Constantly update the Client Book information and use its contents to drive business
  • Contact the clients and book appointments (also providing the appropriate follow-up on all sales or client requests)
  • Ensure constant monitoring and implementation of CRM system in order to connect with them, building relationships, discover and tailor new opportunities with potential client
  • Uphold grooming standards in accordance with the DG procedure
  • Assist in merchandising and maintenance of the shop floor
  • Uphold housekeeping standards in all areas of the store
  • Able to maintain the visual display of the products
  • Be a proactive team player, showing respect for co-workers, accepting instructions and providing feedback to support the store achievements and contribute to a positive working environment
  • Understand and follow all company policies and procedures related to sales and service
  • Ensure security awareness through client approach and service
  • Perform other duties as directed
  • Remain up to date on current trends
  • Be engaged in social network

    • Key Requirements

    • 3-5 years of retail client facing experience
    • Luxury retail experience is an advantage
    • Experience and understanding of local Bahraini market

      • Seniority level

      Seniority level

      Associate

      Employment type

      Employment type

      Full-time

      Job function

      Job function

      Sales and Customer Service

      Industries

      Retail Luxury Goods and Jewelry

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