Call center representative vacancy in Jeddah, Saudi Arabia
We are seeking an enthusiastic and customer-oriented Call Center Representative to join our team in Jeddah, Saudi Arabia. As a representative, you will be responsible for handling inbound and outbound calls from customers, resolving inquiries and complaints, and providing excellent customer service.
Requirements
- Fluent in English and Hindi
- Excellent communication skills
- No prior call center experience required
- Willing to work in a fast-paced environment
- Ability to work flexible shifts
- Indian nationality preferred
- Must have a valid visa and be willing to relocate to Jeddah, Saudi Arabia
Responsibilities
Answer incoming calls from customers and provide accurate information or assistance with their inquiriesMake outbound calls to follow up on customer inquiries or resolve complaintsMaintain a high level of professionalism and empathy when dealing with customersUpdate customer records and ensure accurate documentation of interactionsEscalate complex issues to the appropriate department for resolutionMeet individual and team targets for call quality, quantity, and customer satisfactionContinuously develop product knowledge to provide better assistance to customersBenefits
Free visa sponsorship providedFlight ticket allowanceCompetitive salary packageTraining provided for those without prior experienceIf you have excellent communication skills, a friendly personality, and are looking for an exciting opportunity in Jeddah, then this is the perfect job for you! Apply now!
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