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Account Manager

Account Manager

JD.COMRiyadh, Riyadh Region, Saudi Arabia
7 منذ أيام
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Location : Riyadh, Saudi Arabia (with regional coverage across GCC countries)

Company Introduction

JD Industrials, a subsidiary of JD Group, is a leading industrial supply chain technology and service provider with a market value of approximately US$5 billion . We integrate "Supply Chain + Technology + Services" to build a global B2B procurement platform for industrial products.

Serving over 7,000 key corporate clients and more than 8 million SMEs , we collaborate with 30,000+ suppliers to offer 40 million+ SKUs . Our operations span Southeast Asia, Europe, the Middle East, and South America.

Driven by our mission – "To empower the industrial world with the utmost efficiency" – we leverage digital product pools, smart fulfillment systems, and end-to-end services to help industrial clients achieve compliance, cost optimization, and supply chain excellence.

Job Responsibilities

  • Key Account Management
  • Build and maintain long-term relationships with key clients, gaining deep insight into their business needs and strategic direction.
  • Conduct regular visits and communication to capture changing requirements and provide professional advice.
  • Tailored Solution Development
  • Design customized product and service solutions based on clients' MRO needs, ensuring operational and procurement objectives are met.
  • Collaborate with internal teams to deliver end-to-end services, from demand analysis and product recommendation to after-sales support.
  • Develop and execute key account sales strategies and business growth plans to achieve sales targets.
  • Identify new business opportunities through market analysis and customer insights to expand the company’s MRO market share.
  • Train and coach key account team members to enhance their business capabilities and service professionalism.
  • Establish efficient customer service processes and optimize team collaboration for high-quality service delivery.
  • Market Research & Competitor Analysis
  • Monitor industry trends and competitor activities, adjusting account strategies to strengthen the company’s competitive edge.
  • Participate in formulating and optimizing key account policies, providing actionable recommendations.

Qualifications

  • Bachelor’s degree or above, preferably in Industrial Engineering, Supply Chain, Business, or related fields.
  • Minimum 5 years of experience in B2B sales, key account management, or industrial product sales ; MRO industry experience is a plus.
  • Excellent communication and negotiation skills, with the ability to independently address customer needs and adapt to market changes.
  • Proficient in Microsoft Office; fluent in English; proficiency in Malay is preferred .
  • Experience in team management and cross-functional collaboration; results-driven and resilient under pressure.

    • We Offer

  • Competitive salary and clear career progression opportunities
  • 15+ days of annual leave , transportation and communication allowances
  • Commercial insurance and company laptop
  • A dynamic and inclusive team atmosphere with exposure to global business operations
  • The opportunity to grow with JDi’s international expansion from the ground up!

    • Seniority level

    Seniority level

    Not Applicable

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Sales and Customer Service

    Industries

    Industrial Machinery Manufacturing, Internet Marketplace Platforms, and IT Services and IT Consulting

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    إنشاء تنبيه وظيفي لهذا البحث

    Account Manager • Riyadh, Riyadh Region, Saudi Arabia